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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donna Deatherage

October 14, 2025

5  out of  5
rating by Donna Deatherage
"I was really impressed with the care, consideration and professionalism while working with Logan. What a great asset to the State Farm Team. Donna"
We responded:
"Donna thank you for the kind words. I agree, Logan is a great asset to the team. He will be excited to see this. "
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Lorna Absher

October 6, 2025

2  out of  5
rating by Lorna Absher
"I recommend that if you have more than one person with a driver's license living in your house you make sure that you're not being charged extra without being informed"
We responded:
"Hello Lorna. Thank you for taking time to give us a review. I am aware of your situation and will talk to the team again. "
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paige parker

September 30, 2025

5  out of  5
rating by paige parker
"Logan Taylor was great! He helped me with everything I needed!"
We responded:
"Thank you Paige. We appreciate the trust you put in us and your review of Logan. He will be excited to see this. "
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Ken-an-Duah Urban Homestead

September 27, 2025

5  out of  5
rating by Ken-an-Duah Urban Homestead
"Drake Cheek & Brady Gordon with Akers State Farm made the policy transfer process seamless and relatively stress free. As Drake was training Brady, from our end he was very patient and explained the process very fluently. We appreciated the sales & customer service we received. Thank you!"
We responded:
"Thank you for taking the time to give Drake and Brady a review. I will be sure to show this to them; they will be excited to see this. "
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Christina Walker

September 18, 2025

5  out of  5
rating by Christina Walker
"Jennifer was awesome!!"
We responded:
"Thank you Christina. I agree, Jen is awesome! "
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Brenda Barber

September 2, 2025

5  out of  5
rating by Brenda Barber
"After having 3 claims in a short amount of time with another insurance company BMI/SUR-SAFE they CANCELLED MY Homeowners policy 1.roof replacement (due to age and storms) 2.water line break (37yr old line) 3.food loss due to storm/eletrical outage 37 hrs. I should have NEVER filed a claim and the insurance company and agent nor staff ever said a word about possible cancelation of my homeowners policy. They wanted to charge me $5750.00 for my house insurance from $1729.29. For at least 2 years or more for being high risk. Because of the 3 claim in a short time. So I called State Farm insurance for a quote after a friend recommended them and several other friends who also had State Farm Insurance and one for over 40 years. I spoke with Dalton Black with the Rob Akers State Farm Ins. They came in so close to what I way paying on my homeowners, and Dalton got my car and truck insurance down also. It was with PROGRESSIVE. They helped me out of a bad mess and I'm very happy to be with State Farm Insurance now. Brenda"
We responded:
"Brenda, thank you so much for the kind words. Dalton was excited when he saw this. "
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Estera Vasilciuc

August 29, 2025

5  out of  5
rating by Estera Vasilciuc
"Alexis helped us sort and optimize our home, auto, and personal property insurance. She was very insightful and made phone calls on our behalf. We highly recommend Alexis and State Farm."
We responded:
"Estera that is fun to read. Thank you for taking time to give a review. Alexis will be excited to see this. "
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Barb S

August 28, 2025

5  out of  5
rating by Barb S
"Alexis was very upbeat, friendly, and professional. She was great about returning calls and following up with answers to my questions."
We responded:
"Thank you so much Barb. I agree with you, Alexis is very good and cares a lot about helping our customers. "
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Michael Yarnton

August 20, 2025

5  out of  5
rating by Michael Yarnton
"Drake was the best at helping getting set up with car insurance"
We responded:
"Michael, thank you very much for the review. Drake will be happy to see this. "
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Debra Morelli

August 20, 2025

5  out of  5
rating by Debra Morelli
"Alex is the best insurance person I know. What a genius at getting me discounts and great deals at state farm"
We responded:
"I agree, Alexis is very very good at what she does for our customers. Thank you for trusting us. "
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Kristin Evans

August 14, 2025

5  out of  5
rating by Kristin Evans
"Alexis has been very helpful"
We responded:
"Thank you Kristin! "
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Elise Imadiyi

August 12, 2025

5  out of  5
rating by Elise Imadiyi
"Alexis was super helpful and gracious when it came to needing to update our renters insurance as well as assisting in updating our car insurance auto payments. Thanks Alexis!"
We responded:
"Thank you Elise. Alexis will be excited to see your review. "
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Madden Haik

August 12, 2025

5  out of  5
rating by Madden Haik
"Drake is perfect"
We responded:
"Madden, thank you for taking time to give Drake a review. "
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Evan Dimitri Sullivan

August 8, 2025

5  out of  5
rating by Evan Dimitri Sullivan
"Dalton Black was able to help me with my auto insurance. Was very detailed in his explanations and patient with his answers to my question."
We responded:
"Thank you for the kind words Evan. Dalton will be excited to see this! "
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Valery Paliakov

August 8, 2025

5  out of  5
rating by Valery Paliakov
"Go with Dalton gets you the best rate with amazing coverage! Paying $109 a month is a whole lot better than $180 with Geico Thank you guys!"
We responded:
"Valery, thank you so much for taking time to give us a review. Dalton will be excited to see this. "
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Matthew Bertoldie

August 5, 2025

5  out of  5
rating by Matthew Bertoldie
"I've received phenomenal service and care from State Farm since getting Renter's insurance on my 1st apartment years ago. Alexis has helped in the process of many of my current insurance plans and made the process of adding additional plans as life goes on much smoother and easier to understand. Would highly recommend!"
We responded:
"Thank you very much for taking the time to leave a review. Alexis is great, glad she was able to help you! "
Profile photo of Alexis Jones

Alexis Jones

August 4, 2025

5  out of  5
rating by Alexis Jones
"I had a great experience switching my insurance over as I have just moved down to Missouri from Arkansas. I spoke with Dalton and he was very helpful and informative on everything I needed to know about my insurance policy. Thanks so much again for the help Dalton!! :)"
We responded:
"Welcome to Missouri Alexis. Thank you for taking time to leave a review. Dalton will be excited to see this! "
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Patti

August 1, 2025

5  out of  5
rating by Patti
"Drake did a wonderful job helping me with my car insurance. If you’re looking for a local agent I would highly recommend."
We responded:
"Patti, thank you so much for taking a few minutes to send the kind words. Glad Drake did a wonderful job for you. "
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Dustin Reed

August 1, 2025

5  out of  5
rating by Dustin Reed
"Dalton was great, he had a consistent habit of making sure we were well taken care of and helped with any questions we had along the way. Even if you don’t make the switch it’s definitely worth the chat!"
We responded:
"Dustin, great review of Dalton. I agree, even it doesn't work out, we will still help and give good advice. Thanks for taking time to give him a review. "
Profile photo of Colton HILLHOUSE

Colton HILLHOUSE

July 30, 2025

5  out of  5
rating by Colton HILLHOUSE
"Had a great experience with Logan, got me a sweet deal that nobody else could even come close too. Real easy to talk too, and made everything simple! Thank you"
We responded:
"Thank you very much for the kind words about Logan. Happy you had a great experience. "
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Jacob Pauly

July 10, 2025

5  out of  5
rating by Jacob Pauly
"Alexis has helped me on a few occasions and has always been very kind and professional! I recommend this office to anyone who has questions or is in need of becoming insured."
We responded:
"Thank you very much for taking the time to do write this. I will be sure to share this with Alexis! "
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Crystal Schneider

July 3, 2025

5  out of  5
rating by Crystal Schneider
"I had a couple quick questions recently about my homeowners policy. When I called, Connie was so patient and friendly, making sure my questions got answered! It was such a pleasant call during a very stressful week!"
We responded:
"Crystal, thank you for sending a few good words. I appreciate you taking time to do that. I will make sure Connie sees your kind words. "
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Hayden Sircy

July 1, 2025

5  out of  5
rating by Hayden Sircy
"I had a pleasant experience. Logan was very quick and handle my business in a timely manner. Just what I need when busy on the job!"
We responded:
"Thank you very much for taking the time to share your experience with Logan. I will make sure to show this to him. "
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Caleb

June 18, 2025

5  out of  5
rating by Caleb
"Usually I hate working with insurance agents but Jennifer made it so easy and a breeze. Definitely a recommend!"
We responded:
"Caleb, sorry you feel that way about working with insurance agents, but I am glad Jen was able to make things easy for you. I will make sure to share this with her. Thanks for taking time to give a review! "
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Michelle Swan

June 18, 2025

5  out of  5
rating by Michelle Swan
"Highly recommend talking to Jennifer! She's clearly the best at what she does and should get a raise! She's very knowledgeable even when it comes to stupid questions! She's the best ever!"
We responded:
"Thank you so much for taking time to give this review. I agree, Jen is very good at what she does. I will make sure to share this with her. "