
State Farm® Insurance Agent Rob Akers
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kristy Taylor
June 13, 2025
"Dalton went out of his way to help me, make the process of switching very easy, and above all, saved me over $200/month. I would highly recommend this agency and Dalton!"
DD Carroll
June 10, 2025
"I recently found myself having to leave my car overnight with the repair shop. They offered a courtesy car until my repairs were completed. I needed to show my State Farm insurance card and I was distressed to find I had failed to carry a current card in my wallet. I made a quick call to the Akers agency and Alexis quickly emailed a current card to the shop which saved me. Thanks so much for excellent service. Needless to say, I quickly printed my own copy and now I’m “street legal!” ~Dana Carroll"
Amanda Ward
June 8, 2025
"I have struggled with insurance the last 3 years I got screwed by my house insurance and paying out ridiculous amount for car insurance. All while dealing with an agent who wouldn’t return my calls and eventually couldn’t get in contact with at all. I had lost all hope. Then we found Drake he has been so patient and helpful. I can’t thank him enough or express how grateful I am for all his help. I am a newer homeowner and have lots of questions and need explanations but he was so helpful every step of the way. I have no doubt that my experience going forward is going to be a good one!"
"Thank you so much for taking the time to post this review. I will make sure Drake sees this. He will be excited to see your comments. "
Jerri Todd
June 6, 2025
"Wonderful experience working with Alexis. They have a very professional and friendly team."
"This is wonderful to read. Thank you very much for sharing this. I will make sure to show Alexis, she will be so happy. "
Deirdre Roberts
May 30, 2025
"Logan was very knowledgeable. He helped me save when I switched over to State Farm. I had been wanting to switch to an insurance agent whom was local and I could speak with face to face if needed. I give Rob Akers State Farm & my agent Logan a double thumbs up."
"Thank you very much for the kind words. Glad Logan was able to help, I will be sure to show this to him. "
Kelley Stanley
May 29, 2025
"I had been shopping around looking for life insurance. I was unsure where to start and Drake Cheek was able to walk me through the entire process. He was very knowledgeable and answered all my questions. Drake was easy to talk to and did a great job finding a policy for me. I would definitely recommend Drake Cheek for your insurance needs."
"Kelley, thank you very much for the kind words. I will make sure Drake sees this! "
Sharon Maples
May 23, 2025
"We have been with State Farm for 20+ years, and we've never been as disappointed as we are now with their customer service and disregarded communication efforts. We left multiple messages with Drake and other agents over the past 4 weeks without any resolution for being charged TWICE last month. As of this day, we still do not know how this will be corrected. This is the second time State Farm has made that error and taken our money without refunding it. It also took a MONTH to change our business status from operational to non-operational so that our rate could be reduced. A few attempts were made to return our calls during the daytime but other than that there has been a severe lack of communication and follow through in this office. We heard "oh, I didn't receive your message" so many times it unfortunately became the norm. We feel put off as loyal customers and are considering changing to another insurance provider. You cannot over-bill us and then issue a "credit" when you are actually taking our grocery money from our budget!"
"Mrs. Maples I am very sorry you feel that way. I can promise you that I have a team member that is upset after reading this and apologized for working on your account on a Friday and forgetting to call back on a Monday. She wants you to know, she is sorry. I will follow-up with a phone call in a few minutes. "
Cierrah Genetti
April 29, 2025
"Perfect insurance place used them for about 14 years never had issues drake is the one I would use if your switching."
Riley Price
April 28, 2025
"Dalton is very knowledgeable, definitely recommend working with him!"
Olivia Frieze
April 28, 2025
"Logan was super helpful and very knowledgeable. I would definitely talk to him again."
heath jech
March 26, 2025
"Rob Akers is super knowledgeable. Dalton Black is amazing! These guys are very helpful and great customer service! Very happy that I made the switch."
Genesis Mcteer
March 25, 2025
"Alexis Russell did absolutely amazing . I have not had a great record with insurance and I was paying a lot for nothing. She found me more coverage for a lower price than what I was previously paying. Highly recommend her ! Thank you!"
angela kunkel
March 5, 2025
"Drake is awesome! Everyone was so friendly and made getting insurance surprisingly fun! Even my toddler had a good time haha thanks guys! Keep up the great work!"
Debb B
February 27, 2025
"Drake is great to work with. Saved me a significant amount on my renters and auto insurance. So glad I switched to State Farm !"
Derek Edgerton
February 24, 2025
"Brad was great to work with and helped me out A LOT!"
Galina Gaddy
February 12, 2025
"Dalton is great"
"Thank you!"
Christy Truluck
January 24, 2025
"Drake at State Farm is fantastic. He goes above and beyond what an insurance agent is expected. Couldn't ask for any better service."
"Thank you Christy! We appreciate your 5-star review and your kind words about Drake!"
Stanley Wilke
January 23, 2025
"Drake is a very good insurance, man. Great on explaining things. Very helpful."
"Thank you, Stanley! We are glad to hear Drake was a big help. "
Linda K
January 14, 2025
"I switched to State Farm after 40 years of being with the same company. Brad helped me get more coverage at a better price!"
"Thank you Linda! We are happy you joined the State Farm family! "
Mallory Stanley
December 27, 2024
"Drake Stanley is very helpful when I needed questions answered about how to file for my insurance and to file claim when I had my accident. Always answers my calls and had the greatest advice about how to go with my insurance"
"Thanks, Mallory! We appreciate your wonderful review!"
Laura Honeycutt
November 21, 2024
"Due to theft of a debit card I called in my insurance payment this morning. The sweet voice of Ms. Connie answered and remembered me from past phone calls. Service like this is why I have stayed with Rob Akers State Farm for my auto insurance. Outstanding customer service ❤️"
"Thank you so much for sharing this! It’s awesome to hear that her service is one of the reasons you’ve stayed with us—she’s truly a gem! We’re lucky to have customers like you, and we’re here anytime you need us. ❤️"
John Reynolds
November 20, 2024
"Been with State Farm for about 20 years now and with Rob Akers for at least the last decade. Fortunately, I've never had an auto claim but we did, however, lose our home to a fire a couple years ago. State Farm smoothed out that traumatic period as much as possible. Everyone in Rob Akers' office is always competent, pleasant and helpful. Samantha, especially, has been at the top of her customer service game in recently resolving matters which resulted from system glitches and mere circumstances. Further, she has been able to tweak our policy to net us the coverages we desire at savings we never expected. Thank you to Sami and all the staff at Rob Akers' office."
"John, Thank you for the wonderful review and loyalty to our agency. It has been a pleasure to be able to assist you with your Insurance needs throughout the years. "
Kiley Mahan
November 8, 2024
"Drake was very personable and helpful! We really enjoyed having him as our representative!"
"Thank you so much for your kind words! We're thrilled to hear that Drake made your experience enjoyable and was able to assist you."
Jesse B
October 24, 2024
"Thank you Ms. Alexis at the Rob Akers state farm!!! She is awesome and helped me get through the stuff I was dealing with. She is always helpful and always answers phone right away. Always does what it takes to get my questions answered and fixed. She really has been a great asset to helping me switch to state farm glad she is there to help me. Thank you Alexis."
"Thank you so much for your kind words! We're thrilled to hear that Alexis was able to make your transition to State Farm so smooth and supportive. If there's ever anything more we can do for you, please don't hesitate to reach out. Welcome to the State Farm family!"
Gerald Camp
October 23, 2024
"Alexis was very helpful with are questions, and very prompt."
"Thanks for your kind words, Gerald! We appreciate your 5-star review. "