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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Teena Snyder

February 28, 2023

5  out of  5 rating by Teena Snyder
"Dru did a great job working with me! He helped save me some money while getting me a better value for my homesowners policy."

Hannah Kitchen

February 28, 2023

5  out of  5 rating by Hannah Kitchen
"Brad helped me figure out what I needed and it was super affordable. Everyone there was very friendly."

Leslie Vesey

February 10, 2023

5  out of  5 rating by Leslie Vesey
"I was really impressed with the customer service with Bethany. She always responded to my request within a reasonable amount of time. She’s very honest and doesn’t try to hide anything. I would truly recommend her for any insurance need."

John Reynolds

February 2, 2023

5  out of  5 rating by John Reynolds
"Been with State Farm for about 20 years now and with Rob Akers for at least the last decade. Fortunately, I've never had an auto claim but we did, however, lose our home to a fire a couple years ago. State Farm smoothed out that tramatic period as much as possible. Everyone in Rob Akers' office is always competent, pleasant and helpful. Samantha, especially, has been at the top of her customer service game in recently resolving matters which resulted from system glitches and mere circumstances. Further, she has been able to tweak our policy to net us the coverages we desire at savings we never expected. Thank you to Sami and all the staff at Rob Akers' office."

Whitney Reynolds

January 25, 2023

5  out of  5 rating by Whitney Reynolds
"We could not be more satisfied with Brad Sorenson. Every time we need an insurance question answered, he immediately gets back to us. We have our vehicles, boat, and house insured through Rob Akers. We also invest our money through him too. Thank you, Brad, for always being there when we need it! You're such a professional, so kind, and knowledgeable!"

Andy Nicholes

January 24, 2023

3  out of  5 rating by Andy Nicholes
"My experience with them was not good. They canceled my homeowners policy in error twice. Once when I bought the house and then again when I bought a second home. They also did not cancel my car policy when I sold the car. They fixed the problem but it was frustrating."

Jim Lumpkin

January 24, 2023

5  out of  5 rating by Jim Lumpkin
"My current insurance company had decided to increase my rates quite substantially. So I started shopping around. That's when I stumbled upon State Farm and one of their representatives, Bethany Thompson. Her personal touch and eye for detail helped build me a plan that was not only affordable but included more coverage then I expected. She made sure to go the extra mile and make sure I was happy with my new plan. Customer service at it finest in a time when customers are no longer treated as people."

Jimmy Glover

January 19, 2023

5  out of  5 rating by Jimmy Glover
"Samantha is awesome and she helped me get a lower cost, monthly premium for auto insurance."

Jannette Jacobs

January 18, 2023

5  out of  5 rating by Jannette Jacobs
"Dru Jacobs is very knowledgeable and helpful with all our needs. And helps ease our fears with us transferring over to State Farm."

Ashe Humphrey

January 16, 2023

5  out of  5 rating by Ashe Humphrey
"The Rob Akers State Farm team is just incredible. From day one, they have been easy to work with, and went above and beyond to help me get the best insurance for my home and vehicle needs. Connie in their office is an absolute ROCKSTAR, and has made the tedious process of getting quotes and excellent coverage painless. Highly recommend the Rob Akers State Farm Team for your insurance needs."

Brittanee Shelton

January 12, 2023

5  out of  5 rating by Brittanee Shelton
"Mathew Jemes helped me get life insurance and was very friendly over the phone. I had a great experience. Definitely recommend him 😊"

Rachel Hughes

January 7, 2023

5  out of  5 rating by Rachel Hughes
"The staff at this office are so kind. Its a client first mentality. They really take the time to understand your individual needs. Switching has saved us money. We are thankful we switched to State Farm."

Ganns

December 7, 2022

1  out of  5 rating by Ganns
"They made a $220 mistake and now they are changing us for it its wrong we filed a complaint with state farm and the customer service today was horrible"

Brandy Roberts

November 9, 2022

5  out of  5 rating by Brandy Roberts
"I love this company and the staff. Brad is soooo helpful and gets things done! Whenever I have an issue it is taken care of promptly by him. Kind, courteous, and helpful with all my insurance needs! Will always have a customer with me! TY Rob Akers State Farm Team!"

Bethany Thompson

October 19, 2022

5  out of  5 rating by Bethany Thompson
"Rob and his team truly care about their clients. They go above and beyond and make changing insurance companies painless and quick! Cannot recommend then enough!"

Taylor Gomez

October 14, 2022

5  out of  5 rating by Taylor Gomez
"Rob and his team are a top tier insurance office. The State Farm claim process is second to none."

Samantha Frazier

October 9, 2022

5  out of  5 rating by Samantha Frazier
"Awesome experience every interaction!"

Kathy Cordova

August 25, 2022

5  out of  5 rating by Kathy Cordova
"I have used Rob Akers /State Farm for years. Everyone is amazing and they always take care of things no matter what it is."

Darrell Smith

August 12, 2022

5  out of  5 rating by Darrell Smith
"Awesome insurance and great rates!"

Kristy Cole

March 31, 2022

5  out of  5 rating by Kristy Cole
"Alana was amazing and got us the lowest rate possible for us and our teenage daughter. I was very pleased with everything."

Eric Prothero

February 28, 2022

5  out of  5 rating by Eric Prothero
"I saved more than $300 over 6 months on auto insurance compared to USAA and I got an easily affordable health plan. If fact the savings on the auto-plan more than paid for the health plan. Thank you Alana and Kevin and Rob!"

Mariah Wescott

December 10, 2021

5  out of  5 rating by Mariah Wescott
"Insurance can be a pain but Easton made it easy! He was willing to meet with me after I get off(even tho I was late). He was very professional and the office was lovely. They dropped my insurance enough that I can afford an extra tank of gas in the month (which isn't cheap now days). I recommend checking them out and seeing what they can save you :)! Thanks again Easton."

kc-n-sassy9807

December 9, 2021

5  out of  5 rating by kc-n-sassy9807
"Alana helped me with renters insurance 1000 stars isnt an option but if i could give her 1000 stars i would!"

Wes Palmer

December 6, 2021

5  out of  5 rating by Wes Palmer
"The staff were super friendly, my agent Easton in particular was super knowledgeable, answered all my questions even taught me a lot of things I didn't know about my old policy with allstate and all the amazing benefits, upgrades and discounts of my new policy with state farm. He made the process fast, simple, and stress free. I got insurance that was way better than I had and at a lower rate, so it was a win win and I much needed break for me. I highly recommend Rob Akers and his team at this branch of State farm."

magic clay

September 15, 2021

5  out of  5 rating by magic clay
"If your paying to much for your insurance then go talk to these guys and I'm positive they can cut what you were paying in half."